Privacy Policy

The policy

This Privacy Policy (‘the Policy’) (together with any other of our terms and conditions, and any other documents referred to in them) outlines the basis on which any personal data we collect from you, or that you provide may be used by us and the choices you have with respect to the use of your personal information.

Please read this Policy carefully to understand our views and practices regarding your personal data and how we will treat it. We will only use your personal data in the manner set out in this Policy and in a way that is fair to you. We will only collect personal data where it is necessary for us to do so and where it is relevant to our dealings with you. We will only keep your personal data for as long as it is relevant to the purpose for which it was collected or for as long as we are required to keep it by law.

Should we ask you to provide certain information by which you can be identified when using our website, then you can be assured that it will only be used in accordance with this Privacy Policy.

Data Protection Principles

We will comply with data protection principles which state that the personal information we hold about you must be:

1. Used lawfully, fairly and in a transparent way.
2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
3. Relevant to the purposes we have told you about and limited only to those purposes.
4. Accurate and kept up to date.
5. Kept only as long as necessary for the purposes we have told you about.
6. Kept securely.

Who we are

For the purpose of the General Data Protection Regulations (the “Regulations”), the data controller is Tyler Packaging Limited, a company registered in England and Wales under company number 01659371, whose registered office is, Fosse Way, Chesterton, Leamington Spa., CV33 9JY

We will refer to Tyler Packaging Limited as (‘the Company’, “us”, “we”, or “our”) which operates www.tylerpackaging.co.uk, the “Site”.

The user of our Site and other business or personal contacts that we deal with as clients or suppliers are referred to as ‘you’ or ‘your’.

This Policy explains what happens to any personal data that you provide, or that is collected from you as part of our usual business, marketing and/or accessing our Site.

We use your such personal information to provide clients with quotes on our products and services and to ensure that we keep in touch with our client base with targeted emails and marketing content.

What we collect

The majority of the data that we collect and store will be business data relating to the clients that we are dealing with. However, as part of our business and marketing processes we will be collecting and using limited personal data (‘Personal Data’) to include client’s names, email addresses, addresses and mobile phone numbers (where applicable). If you contact us, we will keep a record of that correspondence.

We use your Personal Data to provide you with information, proposals and quotes regarding our business and the services that we offer. We may from time to time keep in touch with our contact base with targeted information-based emails. We are aware that clients and contacts will also be accessing our website and that by accessing the Site, you agree to the collection and use of information in accordance with this Policy.

While using our Site and undertaking business with the Company with the view to supplying or purchasing our expertise, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.

We may collect the following information:

• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• To provide you with information regarding our business, quotations and proposals.
• To deal with our clients and suppliers.
• To carry out our obligations arising from any contracts entered into between you and us as well as assisting us in negotiations prior to entering into a contract.
• To provide you with billing information in relation to our business.
• To notify you of news and changes to our business.
• Internal record keeping. We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interest to manage the Site, detect fraud or Site abuses, send you information relevant to the Site and in case we have any queries.
• To ensure that content from the Site is presented in the most effective manner for you.
• To assist with any aspect of the Site (including, without limitation, providing customer support, preventing or investigating prohibited activity, enforcing our terms and conditions, and verifying information).

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

• All information you provide to us is stored on our secure servers. We use industry-standard security and firewalls on our servers.
• We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
• Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your
• Personal Data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
• Only authorised personnel and contractors have access to your information.
• We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.

Lawful basis of Processing

We will generally process Personal Data regarding clients and people that we provide our services to as we are under contract. The processing of such Personal Data is necessary for the contract or we have been asked to take specific steps before entering into a contract.

We may also process limited Personal Data of contacts for the purposes of the legitimate interests of the Company. We have a legitimate interest in keeping in touch with our clients and contacts which may include sending targeted emails regarding news about our business. We have balanced this legitimate interest of the Company against the rights of the individual and do not conclude this is unreasonable, as at all times the data subject has a right to be forgotten and their Personal Data to be deleted. As part of sending targeted marketing emails about our business, we may seek consent from you and you have the right to withdraw such consent at any time.

How we use cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We try to ensure we have the correct Personal Information on you at all times, You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• You can also ask to stop receiving emails by using the unsubscribe link contained in the body of a marketing email
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@tylerpackaging.co.uk
• You also have the right to have a copy of Personal Data held about you by emailing info@tylerpacking.co.uk

Where we share your information

We may need to disclose your Personal Data to third parties (including solicitors, accountants, contractors, our IT provider and relevant business partners we work with), without obtaining your prior consent, in order to comply with our legal obligations, as required to do so by law and because we are under contract with these providers.

We may share your information with another organisation that buys our company or our assets, or with another organisation from which we acquire a company or business, and in the course of any preceding negotiations with that organisation, which may or may not lead to a sale.

We may share your information with our funders or potential funders, such as our bank and with our professional advisors who have a reasonable need to see it.

We may share your information with any group companies of ours so that they can provide you with information about our products and services available from them. We may provide anonymous aggregated data to reputable third parties on a commercial basis.
Other than as set out in this Policy, we shall NOT sell or disclose your Personal Data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law.

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Transfers of data in Europe

Data protection legislation is harmonised throughout the European Economic Area (‘EEA’) which comprises the EU member states, Norway, Iceland and Liechtenstein. Countries outside the EEA do not generally have the same level of protection for personal information as those within the EEA. We do not anticipate that we will have a need to transfer data out of the EEA.

Changes to this Policy

This Policy is effective as of 27.09.2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change this Policy at any time and you should check this Policy periodically. Your continued use of our business after we post any modifications to this Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Policy.

If we make any material changes to this Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our Site.

Contact us

If you have any questions about this Policy, please contact us.

If you have any queries about the information we hold on you, please email: info@tylerpackaging.co.uk